dentalssale Philips has launched a new e-commerce platform for dental professionals that includes a personalised dashboard and online orders. The company hopes that the convenient access to its portal will help practices manage, optimise and grow their business.
Thanks to this new business-to-business platform, customers will be able to navigate through their Philips account. This will include details from purchase right the way through every stage to post-purchase. They will be able to benefit from exclusive promotions and access to marketing materials, and a more streamlined approach. Order management tools, returns management, account management and invoicing are all available through the portal.
Customers will also be able to take advantage of a number of additional features including real-time availability, fast ordering, and commonly ordered items which can be placed directly into their shopping cart or they can repeat a previous order.
The personalised customer dashboard will help practices review stock availability, track recent orders, download marketing content and view financial information. A dedicated customer support hotline will remain available to help with any questions either by phone or a web form.
Account data will migrate to the new platform without customers having to do anything for their convenience and ease.
