Lifetime warranty and risk-free 100% satisfaction guarantee
We are confident that you will be satisfied with every purchase you make from us. However, if you are not completely satisfied with your purchase, we will make a full refund of the products subject to the following conditions:
Products must be returned in their original packaging and unopened within 14 days of purchase. (Please note that some products, such as biologicals, membranes, tissues, grafts, etc. have a limited useful life expectancy and are non-refundable due to regulations.)
To initiate a return, please contact us and include the order number in the subject of your message, Our team will get back to you within 24 hours once the request received.